Support

TachoClear is written and supported by one person, so you are talking to the person who can actually fix it.

Get in touch

Email support@weevolve.app and put TachoClear in the subject line. You will normally hear back within two working days.

If something looks wrong, the most useful things to include are:

• what the screen said, and what you expected it to say
• a screenshot if you can — every verdict shows the rule it rests on, which is usually the fastest way to settle it
• your iPhone model and iOS version (Settings → General → About)

Your data

Your driver record lives on your phone — there is no TachoClear account or server copy of your hours, dates, location, notes or compliance results. Pseudonymous app metrics and crash diagnostics are separate from that record and can be switched off in Settings. You can export your records as a PDF or CSV from More → Export your records at any time, and delete everything from More → Settings → Your data.

If the app got a rule wrong

Say so, bluntly — that is the most valuable email we can receive. Every verdict in TachoClear cites the provision it rests on, so tell us the rule shown on screen and what you believe the right answer is, and we will check it against the source and reply either way.

See also the privacy policy and the rules guide.